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Refund Policy:

Last Updated: 10.11.2024

Thank you for shopping with New Me Health Center PLLC. We appreciate your business and strive to provide you with high-quality products and services. This Refund Policy outlines our practices regarding refunds and returns.

 

1. Refund Eligibility

Sales of all phyiscal products and online programs and services are final upon purchase. To be eligible for a refund for our inperson programs, you must request a refund within 7 days of purchase of the program. Refund amount on the eligible products or services are subject to management's discretion.

 

2. Non-Refundable Items

Sales of all phyiscal products and online programs and services are final upon purchase. Sales of all eligible services are final and non-refudable if the patient is on the program for at least 30 days from the day of purchase.

 

3. How to Request a Refund

All cancellation and/or refund requests must be made in-person in our office or by phone at 210-664-7777.

 

4. Processing Refunds

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 2-3 weeks.

 

5. Exchanges

No product or services are exchangable. 

 

6. Shipping Costs

Shipping charges included at the time of pruchage of any prodct or service will not be non-refundable. If a prodcut or service is returned/ refunded, the cost of return shipping may be deducted from your refund.

 

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting on this page. Your continued use of our website after changes are posted constitutes your acceptance of the new Refund Policy.

 

8. Contact Us

If you have any questions about this Refund Policy, please contact us at:

 

Email: contact@newmehealth.us

Phone: 210-664-7777

Address: 4372 N Loop 1604 W Ste #211, San Antonio, TX 78249

210.NMH.7777 | 210.664.7777
Fax: 
1-833-819-0257
​
Contact@NewMeHealth.us

4372 N Loop 1604 W Ste #211
San Antonio, TX 78249

DISCLAIMERS

  • This program neither includes your routine primary care services nor acute, urgent or emergent care.

  • You must consult your primary care physician and/or specialist before joining as well as during our program to ensure they are aware of all the changes you are going through and for timely medical advice and interventions you may need.

  • Not every patient has the same health status, nor can they change their health behaviors to the same degree, hence do not get the same results. 

© 2025 New Me Health Center PLLC

Proudly Created by Joli Stag

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